Return Policy

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Last Updated: 15th of January, 2026

 

At Traders, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your order, we’re here to help.

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Returns

• You may request a return within 7 days of receiving your product.

• To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.

• Proof of purchase (order confirmation or receipt) is required to process your return.

 

Non-Returnable Items

The following items are not eligible for return:

• Perishable goods

• Customized or made-to-order products

• Sale or clearance items

• Services already rendered

 

Return Process

• To initiate a return, please contact us at [your email/contact form] with your order number and reason for return.

• Once your return is approved, we will provide the return shipping instructions.

• You are responsible for paying the return shipping costs, unless the item was defective or incorrect.

 

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7–10 business days.

 

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographic evidence. We will offer a replacement or full refund at no extra cost.

 

Contact Us

If you have any questions about our return policy, feel free to reach out via our Contact page.

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